Privacy Policy

Aabha Herbal Bazaar (“we”, “us” or “our”) respects your privacy. This policy explains how information is collected, used, shared and protected when you use our herbal-products marketplace.

Information we collect

• Name, email, telephone number, billing address and delivery address.
• Account, order, product enquiry and customer-support information.
• Seller business, tax, licence and payout information where applicable.
• Device, browser, IP address, cookies and website usage information.
• Payment status and transaction references. Complete card or UPI credentials are processed by authorised payment providers and are not stored by us.

How we use information

We use information to create accounts, process and deliver orders, coordinate with marketplace sellers, provide support, prevent fraud, process refunds and seller settlements, maintain records, comply with law and improve the marketplace.

Sharing of information

Information may be shared only as reasonably necessary with the seller fulfilling your order, logistics providers, payment processors such as Razorpay, technology providers, advisers, or government and regulatory authorities. We do not sell personal information.

Cookies and analytics

We may use essential cookies for sessions, carts and security, and limited analytics to understand website performance. Disabling essential cookies may affect checkout and account functions.

Data retention and security

We retain information as necessary to provide services, resolve disputes and meet tax, accounting and legal obligations. Reasonable safeguards are used, but no online transmission or storage method is completely secure.

Your choices and rights

Subject to applicable Indian law, you may request access, correction or deletion of eligible personal information, withdraw consent where applicable, or raise a privacy grievance. Some records must be retained for legal or transaction purposes.

Children

The marketplace is not intended for independent use by persons under 18. Purchases by minors must be made through a parent or lawful guardian.

Changes and contact

We may update this policy and display the revised effective date here. For privacy questions, email sriandsubby@gmail.com.